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Thanks Adobe. Um, not really.

image [ a cryptic Adobe pop-up message ]A few weeks ago, I was trying to update Adobe Acrobat 8 Professional (Mac version). The automatic updater would churn for awhile then complain about not having access/permission to a necessary file. I went to the Adobe site to see if I could find a patch to update the application manually.

There were three patches. They all had to be downloaded and applied in order. The first two coughed up the error message above. Nothing else was running, and the error message didn’t specify what the “other apps” were.

The programmer responsible for that error message did a lousy job. I have higher expectations of an expensive program like Acrobat Pro. With all the Open Source PDF applications available, and the fact that PDF abilities are being build into many products, I would think that Adobe would be trying harder.

2 Comments

  1. mog wrote:

    oh yeah, updating Adobe on Macs right now is a killer. do you have leopard?

    Wednesday, August 6, 2008 at 3:10 am | Permalink
  2. Mike wrote:

    Yup. A newish MacMini running Leopard. (10.5). On a slightly different note, I’ve never thought that Leopard was better than Tiger. Unless they fixed it very recently, X windows still doesn’t work. Wireless performance got worse on my laptop, and the magenta “space” splash screen is just plain butt ugly!

    Thursday, August 7, 2008 at 6:34 am | Permalink

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